This Privacy Policy explains how Flux collects, uses, shares, protects, and otherwise processes information when people use Flux applications across the Apple ecosystem, including iPhone, iPad, Apple TV, related services, authenticated account features, customer support channels, and connected websites or streaming experiences that link to this notice.
Flux is a premium global live and video-on-demand streaming service. We process information to deliver playback, administer subscriptions, personalize experience features, protect content rights, prevent fraud and abuse, support customers, comply with law, and operate a secure, high-quality service for viewers worldwide.
This Privacy Policy applies to personal information processed by Flux when you browse, install, access, register for, subscribe to, stream through, communicate with, or otherwise interact with Flux products and services. This includes the Flux apps for iOS, iPadOS, and tvOS, related account systems, support workflows, websites that link to this policy, and any co-branded or white-labeled Flux service experience that expressly incorporates this notice.
This policy does not govern products, services, applications, websites, devices, operating systems, app stores, payment processors, smart TV platforms, or content offerings operated by third parties unless they expressly state that Flux is the controller for the information being processed. Third-party services, including Apple and content partners, may maintain separate privacy policies and notices.
Flux collects information directly from you, automatically from your use of the service, from your device and browser or app environment, from Apple and other platform providers, and from vendors, partners, and service providers that help us operate the service.
The categories of information we may collect include the following:
Flux does not intentionally request sensitive personal information unless it is necessary for a specific lawful purpose and we clearly explain that need at the time of collection. We ask that you do not send highly sensitive information through open support channels unless specifically requested through a secure process.
Flux does not knowingly use in-app viewing activity to sell personal information for money or to build third-party advertising profiles for cross-context behavioral advertising. If local law defines certain analytics, audience measurement, or partner disclosures differently, you may still have rights to opt out or request restrictions as described below.
Flux uses personal information only as reasonably necessary to provide, maintain, secure, improve, support, and lawfully monetize the service. Our uses may include the following:
Where applicable law requires a legal basis for processing, Flux may rely on one or more of the following: performance of a contract with you; compliance with legal obligations; protection of vital interests; our legitimate interests in operating, securing, improving, and defending the service; and your consent where required.
If we rely on consent, you may withdraw that consent at any time for future processing by using in-app controls, device settings, unsubscribe tools, or by contacting us. Withdrawal does not affect processing that was lawful before withdrawal.
Flux does not disclose personal information more broadly than reasonably necessary for the purposes described in this policy. We may share information in the following circumstances:
When you use Flux through Apple devices or the App Store, Apple may independently collect and process information about downloads, purchases, subscriptions, family sharing, device settings, diagnostics, Sign in with Apple, and other platform interactions under Apple's own privacy terms. Apple is not responsible for Flux's privacy practices, and Flux is not responsible for Apple's independent processing.
If you subscribe through Apple's in-app purchase system, Flux may receive limited receipt and subscription status information needed to determine entitlements, restore purchases, manage access, and respond to support requests. Payment card data is generally handled by Apple and not by Flux.
Flux may request platform permissions only when needed for a legitimate feature or functionality. If a permission is optional and you decline it, some features may be limited. If Flux later introduces additional platform permissions, prompts and purpose strings will be presented at the time of request in accordance with Apple platform rules.
Because Flux is a premium live and VOD streaming service with global rights obligations, we may process certain information to administer content access, protect licensed content, and maintain the security and integrity of the platform.
This may include region or market checks, DRM-related events, entitlement validation, concurrency limits, session integrity checks, abuse detection, playback anomaly monitoring, and enforcement actions designed to reduce fraud, piracy, credential sharing, service interference, or unauthorized commercial use.
Where lawful, Flux may suspend or restrict access when we reasonably believe use of the service violates contractual, security, content-rights, or legal requirements.
Flux may use analytics, event logs, software development kits, local storage, cookies, pixels, device storage, or similar technologies to remember settings, preserve sessions, measure service reliability, understand feature adoption, prevent abuse, and improve performance across apps and related web properties.
Where required by law, Flux will seek consent before using non-essential technologies. Certain essential technologies are necessary for authentication, stream delivery, security, entitlement enforcement, localization, accessibility, or other core service functions and may remain active even if optional analytics or marketing tools are disabled.
You may also control certain technologies through device settings, browser settings, cookie tools, privacy controls, or in-app preferences. Blocking all technologies may affect functionality.
Flux may store and process information in the United States and other countries where we or our service providers operate. Because Flux serves an international audience, your information may be transferred across borders to jurisdictions that may not provide the same level of legal protection as your home country.
Where required, Flux uses appropriate safeguards for cross-border transfers, which may include contractual protections, transfer impact reviews, technical and organizational safeguards, and other lawful transfer mechanisms recognized under applicable law.
Flux retains personal information for as long as reasonably necessary to provide the service, maintain your account, enforce agreements, resolve disputes, meet legal and regulatory obligations, prevent fraud, protect the platform, and preserve appropriate business and security records.
Retention periods vary depending on the nature of the data, whether the information is needed for active service delivery, the sensitivity of the information, the risk of harm from unauthorized use or disclosure, the purposes for which it was collected, and any applicable legal, tax, accounting, content-rights, or litigation requirements.
When information is no longer required, Flux will delete it, de-identify it, or securely isolate it in accordance with applicable law and operational constraints.
Flux maintains administrative, technical, physical, and contractual safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, and destruction. These measures may include access controls, encryption in transit, secure credential handling, environment separation, logging, least-privilege access, vendor controls, incident response processes, and monitoring for suspicious activity.
No security program can guarantee absolute security. You are responsible for maintaining the confidentiality of your credentials, using a strong unique password where applicable, protecting your devices, and notifying Flux promptly if you suspect unauthorized use of your account.
Flux is not directed to children under the age at which independent digital consent is permitted in the relevant jurisdiction, and Flux does not knowingly collect personal information from children in a manner prohibited by law. If you believe a child has provided personal information to Flux unlawfully, please contact us so that we can investigate and take appropriate action.
Parents, guardians, and schools remain responsible for supervising minors' use of devices, accounts, profiles, and streaming content.
Depending on your jurisdiction and subject to legal limitations, you may have rights to request access to personal information, know what categories of information we collect and disclose, correct inaccurate information, delete information, obtain a copy of portable information, restrict or object to certain processing, withdraw consent, opt out of certain marketing, opt out of certain profiling or targeted advertising practices, and appeal certain decisions related to privacy requests.
You may also be able to control certain information directly through the service, your account settings, device settings, app permissions, subscription controls, or app store account settings. For example, you may manage app permissions, diagnostic sharing, communication preferences, playback settings, and subscription status through Flux or Apple interfaces as applicable.
To exercise privacy rights, contact admin@persianflux.com with enough detail for us to verify your request and respond. Flux may ask for additional information to authenticate the request, prevent fraud, protect other users, and comply with law. Authorized agents may be required to provide proof of authority.
Residents of the European Economic Area, United Kingdom, and Switzerland may have rights under applicable privacy law, including rights of access, rectification, erasure, restriction, objection, and data portability, as well as the right to lodge a complaint with a competent supervisory authority.
California residents may have rights under the California Consumer Privacy Act as amended by the California Privacy Rights Act, including rights to know, delete, correct, limit certain uses of sensitive personal information where applicable, and opt out of processing treated as a sale or sharing under California law. Flux does not sell personal information for money.
Residents of Brazil and other jurisdictions with omnibus privacy laws may have similar rights under local law, subject to applicable exceptions. Flux will not discriminate against you for exercising rights that are protected by law.
Flux may link to third-party sites, customer support portals, app store pages, account management tools, broadcasters, or partner destinations. When you leave Flux or interact with a third-party service, that third party's terms, notices, and privacy practices apply.
Flux is not responsible for the privacy, security, availability, legality, or content practices of independent third parties, and the inclusion of a link does not imply endorsement.
Flux may update this Privacy Policy from time to time to reflect changes in the service, technology, legal requirements, platform rules, business operations, or data practices. When we make material changes, we may provide notice through the app, website, email, or other appropriate means as required by law.
Your continued use of Flux after an updated policy becomes effective means the updated policy will apply to future use, except where applicable law requires additional notice or consent.
For privacy questions, legal notices, or requests to exercise applicable rights, contact Flux at admin@persianflux.com or through the official support channels made available within the Flux service and on persianflux.com.
If you contact us, please do not include unnecessary sensitive information in an unsecured message. We may retain communications to investigate, respond, improve support quality, and document compliance.